Terms & SMS Terms

Text message terms

• Program: The Firewood Guys Order Updates.
• What you'll get: order confirmations, delivery scheduling, out-for-delivery and delivery-complete notices for customers who opt in, plus replies when you text us.
• How often: varies by order, typically 3–5 messages per order.
• Cost: message and data rates may apply.
• Opt out: reply STOP, UNSUBSCRIBE or CANCEL at any time. You'll get one message confirming you're opted out.
• Help: reply HELP, or call (225) 454-4451.
• Carriers are not liable for delayed or undelivered messages.
• Privacy: see our Privacy Policy. We never share your mobile number or text opt-in with third parties for marketing.

Ordering

• Delivery is free within 20 driving miles of our yard at 17487 Florida Blvd in Baton Rouge. Each mile past that is $1 (30 miles is $10). Sales tax is added based on your delivery ZIP.
• The cash price applies to cash, check, Venmo, Cash App or Zelle paid on delivery. Paying by card online costs a little more. Prices and availability may change.
• Cord measurements are approximate: a full cord is about 4 ft × 4 ft × 8 ft (128 cubic feet) of stacked wood.
• We deliver Monday through Saturday. Delivery times are windows, not exact appointments. You don't need to be home — tell us where to leave the wood.
• Need to change or cancel? Call or text (225) 454-4451 as early as you can. Card refunds go back to the original card.